Global Service Engineering Manager

Are you ready to lead technical excellence and innovation within a global organization? As the Global Service Engineering Manager, you will be at the forefront of maintaining and enhancing the technical quality of our customer experience. This role focuses on driving quality improvements, supporting innovation, and ensuring customer satisfaction through robust service engineering practices on our global installed base.

Who are we?

At AmbaFlex, we're not just a company; we're market leader, shaping the future of industry. With our solutions powering the production lines of global titans in food & beverage and e-commerce. We've earned our stripes as innovators and leaders. Our commitment to perfect flow extends beyond our products; it's ingrained in our culture and approach to every challenge we face.

What will you do?

As the Global Service Engineering Manager, you will:

• Lead quality assurance efforts across regional and global service operations.

• The management of assets in our installed base to get the maximum performance out of it for our customer and for providing insight into customer asset base data to base strategic decisions on’.

• Reliability and maintenance strategies development related to our installed base

• Define and implement technical standards for service activities and documentation.

• Collaborate with innovation and realization teams to integrate customer feedback.

• Manage and enhance technical master data for consistent product and service quality.

• Provide training and development materials for regional service teams.

• Drive continuous improvement initiatives based on regional insights and feedback.

• Lead a team of specialists, ensuring alignment with corporate objectives.

• Ensure customer satisfaction by monitoring and improving service deliverables.

What we offer

• Competitive annual salary

• A 10% performance-based bonus.

• Opportunities for professional growth and development within a global organization.

• A supportive and innovative work environment with advanced tools and resources.

• International exposure and opportunities to travel globally.

Who should apply?

If you are a professional with strong leadership skills and a passion for technical excellence, we encourage you to apply. Ideal candidates have:

• A Bachelor’s degree in engineering or a related field.

• At least 5 years of experience in a technical leadership role.

• Strong proficiency in MS Office, ERP systems, and proficiency in understanding and applying of drawing conventions.

• Knowledge of production methods and material applications.

• Fluency in English and Dutch, and a willingness to travel internationally.

• Excellent communication, problem-solving, and organizational skills.

Interested in more? Respond to the vacancy and we get back to you as soon as possible!