Field Service Technicians China

Join the Global Leader in Conveyor Solutions!

Are you ready to pioneer groundbreaking solutions and unlock new frontiers in industry? Look no further than AmbaFlex, the world-leading provider of spiral conveyor solutions, where we're not just breaking new ground; we're ensuring that everything flows seamlessly. AmbaFlex is seeking a reliable expert to drive innovation and expansion into uncharted territories who operates from our plant in Kunshan China. We are AmbaFlex: Powering Flow

Who Are We?

At AmbaFlex, we're not just a company; we're market leader, shaping the future of industry. With our solutions powering the production lines of global titans in food & beverage and e-commerce including Mondelez, Heineken, Coca Cola, Unilever, Nestlé but also at Logistical centers of Amazon, Zalando and Kaufland. We've earned our stripes as innovators and leaders. Our commitment to perfect flow extends beyond our products; it's ingrained in our culture and approach to every challenge we face.

Join the Team as a Field Service Technician!

As a service technician, you will independently carry out service visits (national/international) you receive from the service coordinator and provide excellent service to our installed base in a safe way. Service Technician is based in Kunshan City, Jiangsu Province, China.

What You'll Do:

The execution of on-site support and gives adequate feedback to the organization about commercial and technical information from the end-users side. Maintaining the quality of performance and safety at customer sites, the tools, skills and knowledge level of the technicians. The Service Technician is responsible for correctly executing and solving faults and carrying out maintenance activities on AmbaFlex’s products.

• Have focus on safety and quality
• Provide preventative machine maintenance
• Provide inspections and supervision and support on delivered projects and products
• Provide the service report after the service visit with good and detailed information
• Ensuring all service requests (national/international) are dealt with (sometime) independently
• Periodically being on stand-by in case of service provision outside of office hours
• Ensuring the service coordinator is provided with adequate feedback in writing
• Providing customers and/or operators with (on-site) training
• Turning complaints into structural product improvements
• Advise on spare parts and inventory checks
  
  

What we offer:

• International environment with an informal and friendly working atmosphere
• A strong, professional, and growing organization
• A highly varied job with potential and immediate prospects of success
• Excellent benefit packages including bonus package
• More information about AmbaFlex can be found on our website www.ambaflex.com

Education

Mechanical Engineering (Junior College education) acquired through education or experience

Experience

• Minimum 2 years experience in a similar position
• Mechanical skills are required with PLC experience is a plus 
• Ability to travel and work according a changing schedule
• Strong communications skills to explain technical information to customers in clear terms
• Ability to prioritize work assignments and multitask in a fast-paced environment, calm under pressure and flexibility to adapt to changing schedules as appropriate
• Strong customer service and time management skills
• Have English communication ability