Field Service Technician (Bi-Lingual)

Join the Global Leader in Conveyor Solutions!

Are you ready to pioneer groundbreaking solutions and unlock new frontiers in industry? Look no further than AmbaFlex, the world-leading provider of spiral conveyor solutions, where we're not just breaking new ground; we're ensuring that everything flows seamlessly. AmbaFlex is seeking a visionary leader to be our field service technician where you will travel around the country providing excellent customer service to our clients.

Who Are We?

At AmbaFlex, we're not just a company; we're the market leader, shaping the future of industry. With our solutions powering the production lines of global titans in food & beverage and e-commerce including Mondelez, Heineken, Coca Cola, Unilever, Nestlé but also at Logistical centers of Amazon, Zalando and Kaufland. We've earned our stripes as innovators and leaders. Our commitment to perfect flow extends beyond our products; it's ingrained in our culture and approach to every challenge we face.

Join the Team as a Field Service Technician!

As our BI-Lingual Field Service Technician, you will support customers within North America, Mexico and Canada to provide proactive and reactive equipment servicing out in the field. As a field service technician, you will travel to our customers location to install and/or troubleshoot equipment, respond to service requests, and provide technical training when needed.

What You'll Do:

• Ensuring on-site service requests (national/international) are resolved timely.
• Periodically being on stand-by in case of service provision outside of office hours
• Provide service coordinators with adequate customer visit feedback
• Documenting installation and repairs
• Responsible for preventative maintenance
• Inspecting and supervising delivered products
• Provide emergency repair and trouble shooting
• Provide customers and/or operators with (on-site) training
• Advise on spare parts and inventory checks
• Turning complaints into structural product improvements
• Maintain quality of performance and safety at customer sites
• Builds and maintains customer relationships with high quality customer service
• Must be fluent to communicate in both English and Spanish. (Required)

What we offer:

• Strategic role in a global market leader.
• Opportunity to build and Innovate with well-funded growth plans.

• Competitive compensation and bonus package.

• Global travel opportunity's.

• Commitment to personal development.

• Flexible work arrangements.

• Entrepreneurial business approach.

Who Should Apply?

We are seeking a dynamic individual who has a minimum of a Highschool Diploma or GED with 2 years of proven experience in a similar position. Strategic thinking and the ability to build relationships are key to this role. What matters most is your capability to have strong communication skills to explain technical information to customers in clear terms while providing strong customer service and time management skills. If you are self-motivated, highly organized, detailed and stress resistant, we are looking for you!

Join Us Today!

Don't miss your chance to be part of a global leader driving innovation and shaping the future of industry. Apply now and embark on a journey of discovery with AmbaFlex.