For our Global Customer Service (GCS) department we are currently looking for a Project Manager (EMEA)
AmbaFlex Global Customer Service (GCS) is the global support for all AmbaFlex customers (System Integrators and End-Users). By providing proactive and reactive, on-time services to our customers by; advice, professional support, and high-quality spare parts, we have the responsibility to secure and increase loyalty to our brand.
Through project support and by applying life cycle services, we secure future business and build a durable relationship on an End-User level to prepare them for the next sales interaction and keep our installed base in good condition, so that customers prefer our technology above others.
Global Customer Service also provides valuable information to our Sales organization, Business Development, Research and Development and Production teams.
Our Project Manager (EMEA) provides proactive and reactive Project Management to significant customer orders in order to streamline and improve efficiency of customer and internal project communication and coordination. In this position you are responsible for world class Project Management to complement our position as a customer-first, value added, Global partner.
Drivers for applying project management are non-standards solutions, application risks, project size, customer experience level, strategic importance. Depending on the type of project this can already start in the pre-sales phase in case of non-standard solution offering.
You'll be reporting to the Global Customer Service manager and primarily manage projects in Europe for all AmbaFlex product lines (SpiralVeyor, AccuVeyor and AmbaVeyor).
You will be responsible for communication and coordination of assigned projects from customer order through customer sign-off. The Project Manager tracks active projects, supports others as needed, owns the coordination of customer revisions and is responsible to see that sold commission services for their projects are executed.
We expect good business knowledge and working experience with Business to Business relationships. You are an independent professional with a natural desire to investigate, help and improving everything that comes on your path. Despite being independent you are also excellent in cooperation and communication. You are at your best when working in a fast paced and changing environment. Furthermore, the following aspects are important for this job:
- Fluent in English and Dutch, both oral and written.
- A pro-active communicator and problem solver
- Effective communicator across business levels and cultures
- Strong drive to achieve results
- Strong drive with a hands-on, structured and accurate working style
- Strong communication skills
- Few years of relevant experience
We ask a lot; we offer even more!
First of all, we offer our Project Manager a great company to work for and:
- An excellent benefit package
- The possibility to work from home
- An international environment with an informal and collegial working atmosphere
- A lot of independence and variety in your work
- Various trainings
- Attention to physical and mental health
Are you in or do you want to know more?
Do you want to get acquainted or know more? You are more than welcome to contact us!
For job-content information, please contact Arjen Mol at firstname.lastname@example.org or contact him by phone at 00316-82062488 or respond directly